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| Shipping Information
SHIPPING RATES ON LARGE ORDERS
Orders weighing 200 pounds and more may be shipped more
economical by other means than standard UPS. These orders may go by UPS One Hundred Rate or by truck depending on size of order and location it is being shipped to. Please call at 404-372-8295 and we will help you determine WHETHER AN ORDER SHOULD SHIP BY UPS OR BY TRUCK. We will do our best to give you the best rate possible.
FREIGHT CHARGES - You pay all freight costs unless
otherwise stated or agreed upon.
FIGURING SHIPPING CHARGES
1) Add shipping weights from each item, rounding each
fraction of a pound to the next full pound.
2) If total of shipping weight is greater than 30 pounds
remember to figure as multiple packages.
3) Find out which zone your located in by the first 3 digits
of your zip code to the ZONE chart on page 54.
4) Use the shipping chart on page 54 to determine correct
shipping charges for each package.
NOTE: Due to packaging restrictions multiple boxes may be necessary. We reserve the right to bill you for any additional shipping amount due.
CONVENIENT WAYS TO PAY - Visa, Discover, Mastercard, American Express, Check with Order, Wire Transfer.
OVERPAYMENTS - Overpayments may be refunded or
credited to your account.
ORDER FOR EXPORT - Quotes on orders for export may include shipping, special packaging, and documentation at a customers request. Please call us for quotes. All shipments for export are subject to prepayment in U.S. Funds.
ADDITIONAL CHARGES
For each Address Correction - $5.00
For each Acknowledgment of Delivery - $1.50
For each Call Tag Received - $7.00
Fuel surcharge subject to change without notice.
SALES, FREIGHT & WARRANTY INFORMATION
WARRANTY Bee-Yond Wonderful Bee Farm warrants its equipment to be free of defects in material and workmanship. If within 30 days of purchase you feel an item to be defective, please return the merchandise along with your sales receipt and Bee-Yonderful Bee Farm will refund the purchase price along with all transportation charges. Warranty does not cover damage to equipment arising from alteration, abuse or use of product for other than its intended purpose.
BACK ORDERS Merchandise that is back-ordered will receive priority handling. Freight charges for back-ordered items will be your responsibility.
DAMAGED FREIGHT All merchandise is shipped F.O.B. Shipping Point. This is a legal term that means all merchandise becomes your property as soon as we give it to the freight carrier. The freight carrier is responsible for complete and safe delivery of your merchandise. It is your responsibility to inspect the merchandise when it is delivered. If the freight carrier fails to deliver your merchandise in good
condition, it is your responsibility to contact us so that we can file a claim with the carrier on your behalf.
SPECIAL ORDERS Special orders may require a deposit.
PICK UP ORDERS A call before you come by helps us serve you in the fastest manner and in most cases we can have the order ready for you to pickup.
ORDER DISCREPANCIES Check all orders immediately upon receipt and contact us within10 days on any discrepancies.
RETURNED MERCHANDISE Please call if you need to return an item. We accept returns under the following conditions:
1) Call for Return Authorization.
2) Item must be in good condition.
3) Item must be returned within 30 days of receipt.
4) Original receipt is required.
5) In most cases a restocking fee of 20% will be charged.
We cannot accept returns on hazardous materials.
REPLACING MERCHANDISE - When a situation occurs where Bee-Yond Wonderful Bee Farm is shipping another product to you as replacement for damaged or incorrect product, there will be an additional charge for the new product sent and a credit applied at time of the return of the incorrect product.
PRICES Bee-Yond Wonderful Bee Farm will invoice all orders on the basis of prices which are in effect at the time of shipment. We reserve the
right to change catalog prices if we deem it necessary. Please feel free to confirm prices at any time.
LIABILITY Our liability is limited to the purchase price paid for any item. We can make no warranty or representation, express or implied except all products conform to the description provided by the manufacturer on sales literature or
product labels.
PRODUCT SUITABILITY - Due to many state and local codes and regulations regarding sales, construction, installation and use of products for certain purposes, we cannot
guarantee compliance in every situation. We attempt to assure that all products comply with state and local codes and regulations, so before you purchase and use a product please review both the product application and local codes and
regulations. Be sure that the product, its installation and its use will comply with those codes and regulations.
STATE SALES TAX When applicable, we are required to collect sales tax by law. Exemptions for sales tax will be allowed if you have either a signed Certificate of Resale or an Exemption Certificate. The tax forms vary by state, please call for details. Law requires that we have these certificates on file before any tax exemption can be allowed. |
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